We can describe these costs as follows
Prevention cost:
•Quality planning
•Formal technical reviews
•Testing equipment
•Training
Appraisal cost:
•In-process and inter-process inspection
•Equipment calibration and maintenance
•Testing
Failure cost:
•Internal failure cost: rework, repair, and failure mode analysis
•External failure cost: complaint resolution, product return and replacement, help line support, warranty work
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment